What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Topic Generator
Article Summarizer
Style and Tone Suggestions
Multi-Language Support
Text Personalization
Long Form Content Generation
Customization
Templates
Integration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Charmi S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Makes easy
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
provide fast response in a systematic manner.
What is your favorite aspect of this product?
to search professional words
What do you dislike most about this product?
it generates same response for frequently
What recommendations would you give to someone considering this product?
PPT video to be display and play on screen.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Akinwande E.
- Role: Sales Marketing
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Versatile AI with Strong Unique Features
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT differentiate other similar products due to its natural language understanding, context retention, and versatility
What is your favorite aspect of this product?
Its ease of use, depth of knowledge, and ability to assist with writing, brainstorming
What do you dislike most about this product?
Sometimes, it lacks real-time data updates and may generate responses that require fact-checking for accuracy
What recommendations would you give to someone considering this product?
Leverage it for content creation, research, automation, and productivity tasks.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Chiamaka E.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Great Ai asisstant software, but can be improved.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is far ahead of most similar products. It makes learning and brainstorming great with its ability to render context-aware conversations. Most similar products cant flext full confidence of this ability.
What is your favorite aspect of this product?
Its hard to say. The product doesn't feel just like a chatbox but a very helpful assistant. Its ability to keep up with context and conversation history captivates me more than others.
What do you dislike most about this product?
ChatGPT gives outdated informations sometimes. This makes me waste time fact-checking imprtant informations and thereby prolonging my work time.
What recommendations would you give to someone considering this product?
I highly recommend. Its a great AI software for brainstorming, writing, quick answers and more. However, always fact-check important informations as it can be inconsistent sometimes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
