What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Topic Generator
Article Summarizer
Style and Tone Suggestions
Multi-Language Support
Text Personalization
Long Form Content Generation
Customization
Templates
Integration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Awolu S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Powerful AI Language Model
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It's features are cool and it's easy to use.
What is your favorite aspect of this product?
Code generation and debugging.
What do you dislike most about this product?
I really don't have any issue with this product.
What recommendations would you give to someone considering this product?
It's a good product to explore and make use of.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Inspires Innovation
Bibiana O.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2025
A great AI tool for everyone
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It is very versatile and can produce output in very short time of giving it a prompt
What is your favorite aspect of this product?
Its writing features and how it can tailor it to different tones
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
I recommend that they use it for all their writing needs because it can produce very great output when properly prompted
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shalom E.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2025
An efficient AI software tool
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT chatbots leverage advanced machine learning models trained on vast datasets to generate relevant responses
What is your favorite aspect of this product?
my favorite use case for ChatGPT is to help create basic lists for chores, such as packing and grocery shopping, and to-do lists that make my daily life more productive.
What do you dislike most about this product?
i don't dislike anything about chatGPT
What recommendations would you give to someone considering this product?
For anyone considering using ChatGPT, the primary recommendation is to start with clear, specific prompts and leverage its contextual awareness to maintain coherent conversations.
Pros
- Caring
- Saves Time
- Helps Innovate
- Continually Improving Product
