What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Topic Generator
Article Summarizer
Style and Tone Suggestions
Multi-Language Support
Text Personalization
Long Form Content Generation
Customization
Templates
Integration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Ananda T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
My Go-To Data Buddy — Fast, Smart & Super Reliable
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Honestly, I've tried a bunch of AI tools — some good, some gimmicky — but ChatGPT Plus is just next-level. The speed boost with GPT-4 is a game-changer. What really sets it apart is how naturally it understands context and how I work.
What is your favorite aspect of this product?
The flexibility. I use it for debugging Python scripts, explaining messy SQL joins, generating documentation, or just brainstorming ETL pipeline structures. It's like having a senior dev on standby who’s also insanely patient. Plus, the code explanations? Gold.
What do you dislike most about this product?
Sometimes it gets a little too confident. It'll give you a polished answer that looks great — but then you realize there's a minor logic flaw or outdated syntax. So yeah, I double-check the outputs, especially if it's for production-level stuff.
What recommendations would you give to someone considering this product?
If you’re a data engineer or work with any kind of code — just get it. It’ll save you hours of Stack Overflow rabbit holes. But treat it like a smart intern: super helpful, but you still need to review their work.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Appreciates Incumbent Status
Sonal P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Powerful AI Assistant
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
frames response based on the pattern learnt from vast amount of data
What is your favorite aspect of this product?
User friendly, understands all prompts in the best possible way
What do you dislike most about this product?
Nothing, all good
What recommendations would you give to someone considering this product?
highly recommended smartest AI tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Monica N.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2025
ChatCPT for development development
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The most different is API and models on their proprietary data, enabling tailored performance for specific domains like healthcare, finance or customer service and education this makes fit different organization use
What is your favorite aspect of this product?
I like API which is designed to handle both small-scale projects and enterprise-level deployments, making it suitable for startups and large organizations alike.
What do you dislike most about this product?
some times AI doesn't give you proper recommendations on how to optimize usage this need to be worked up for effective useability
What recommendations would you give to someone considering this product?
For increased productivity in document development i recommend the solution to other users
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
