What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Topic Generator
Article Summarizer
Style and Tone Suggestions
Multi-Language Support
Text Personalization
Long Form Content Generation
Customization
Templates
Integration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
James B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2025
This Software Changes The Game
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
I think it is the most efficient of all the products in the market. I do feel that the cons are very minimal with this product, and the way the pros have been, helping my staff increase productivity and more important, creativity, has certainly been a game changer. I think using it to assist in making sure our writing product is the best out there is key.
What is your favorite aspect of this product?
I think the speed of doing a prompt by far is the best thing. Other software like it take a little bit longer to develop from a prompt
What do you dislike most about this product?
I think at times, it feels like CHATGPT limits how efficient you can work. If you do too many prompts in a short amount of time, it tells you basically to slow down. That I don't like as we all work at different paces.
What recommendations would you give to someone considering this product?
I would say make sure you plan on getting your money's worth from the paid product compared to the free product. Some people will tell you it is absolutely necessary to get the $20 a month one, but think about all the processes you will use it for. If you don't have anything you can't do in the free version, don't get it. Otherwise, it would be a game changer for those who do need it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Mahesh C.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2025
Powerful Tool, works like a strategist
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Chat GPT is like my silent partner, it thinks like me, it adapts like me, help me get things done like a teammate would do.
What is your favorite aspect of this product?
It's Versatile, jumping between roles instantly, At one time GPT is drafting an email, and the next helping me to analyze my marketing campaign.
What do you dislike most about this product?
Nothing as such to be honest.
What recommendations would you give to someone considering this product?
Simply go for it, don't think twice.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
ananya g.
- Role: Information Technology
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted May 2025
Good to go and enjoy
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It's best and accurate information.
What is your favorite aspect of this product?
Easily accessed
What do you dislike most about this product?
Some content missing
What recommendations would you give to someone considering this product?
Good to adopt
Pros
- Inspires Innovation
- Transparent
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
