What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Article Summarizer
Topic Generator
Multi-Language Support
Style and Tone Suggestions
Long Form Content Generation
Text Personalization
Customization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Nirmalkumar J.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2025
Good features and update over time
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Easy to use and give immediate expected output
What is your favorite aspect of this product?
Highly featuristic and secured software, we can make AI images as per requirements
What do you dislike most about this product?
Sometimes bugs created in app and stop working
What recommendations would you give to someone considering this product?
Highly featuristic and secured software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Peer M.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
My Everyday AI Sidekick and Creative Partner
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It stands out by maintaining conversational context to deliver coherent, human-like interactions while handling diverse tasks. It can jump from creative brainstorming and coding help to quick research in a single chat. It also hooks into other tools so it can do more than just answer questions, and with regular updates, it’s always getting smarter and more reliable.
What is your favorite aspect of this product?
The best part is how naturally it understands and responds, like talking to someone who instantly gets what you mean, no matter the topic. It makes everything, from simple questions to complex tasks feel easy and seamless.
What do you dislike most about this product?
While it is very helpful, it can occasionally give vague or slightly off responses, especially with niche or time-sensitive topics. A bit more accuracy in those moments could make it even better.
What recommendations would you give to someone considering this product?
If you're considering ChatGPT, give it try for day-to-day tasks like writing, planning or quick research. It’s easy to get started, and the more you use it, the more you’ll explore how much it can do.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tracy S.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Jun 2025
Software that is highly intuitive and mostly accu
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Its degree of accuracy as well as speed and ease of use make it somewhat more of a choice Ai software to use comparing with the rest.
What is your favorite aspect of this product?
It takes on the tone and emotion with which you prompt it to use.
What do you dislike most about this product?
For images its at times stalls and that there are too many people creating images.
What recommendations would you give to someone considering this product?
I would say go for it as it is tried and tested and found fantastic as it keeps improving and advances.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Caring
