What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Article Summarizer
Topic Generator
Multi-Language Support
Style and Tone Suggestions
Long Form Content Generation
Text Personalization
Customization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews
Tamara V.
- Role: Operations
- Industry: Chemicals
- Involvement: Initial Implementation
Submitted Jun 2025
Useful tool to enhance your writting
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
I would say the ChatGPT is a first AI product where you can get information as well as grasp some inspiration for your own work. Comparing to other products, it has different modes how AI would work, it also not only searching for information, it asks you more questions related to your topic. The picture generation in chat is also helpful since I can do it in the same chat. The only thing it doesn’t always have is the references of information like other platform.
What is your favorite aspect of this product?
My favorite part of product is ability to improve your work, especially with writing, it gives you a template from where you can start your own creature. Also, it is always helpful and elaborate on topic you’ve asked it about. Therefore, I have more details to add to my work or even just have it for my own knowledge. In addition, I love its ability to enhance the work which you’ve written and make it more interesting and engaging.
What do you dislike most about this product?
Sometimes it takes a lot of time for me to get on the same page with AI. I need to try different structure of my request so it will generate what I exactly want. It becomes a struggle when I cannot get along with it or it doesn’t get my request.
What recommendations would you give to someone considering this product?
I would say that they should try a free version first before purchasing the extended version. Since the understanding of usage is very important to get the best of it. Also, they should consider in which way they would use it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Cons
- Under Delivered
- Less Transparent
- Security Frustrates
Miracle O.
- Role: Operations
- Industry: Agriculture
- Involvement: End User of Application
Submitted Jun 2025
A powerful, reliable and innovative assistant.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It can be used for several task, from writing to summarizing to text generation and even image and video generation. In short, it is multifunctional and versatile.
What is your favorite aspect of this product?
It's multifunctionality.
What do you dislike most about this product?
Lack of memory after a long conversation.
What recommendations would you give to someone considering this product?
Take your time to explore the available features as they are all lovely.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Emeh E.
- Role: Student Academic
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
Innovative Software and Revolutionizing Research
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It's easy to use index, and its diverse functions certainly stand it out as an Artificial Intelligence Software.
What is your favorite aspect of this product?
How it aids in improving research outcomes with real time updates.
What do you dislike most about this product?
Lack of personalization features.
What recommendations would you give to someone considering this product?
I would certainly recommend highly, most especially for improving research, and coming up with top quality content.
Pros
- Fair
- Continually Improving Product
- Reliable
- Performance Enhancing
