What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceChatGPT Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ChatGPT.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Article Summarizer
Topic Generator
Multi-Language Support
Style and Tone Suggestions
Long Form Content Generation
Text Personalization
Customization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Deeksha S.
- Role: Consultant
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2025
ChatGPT is intuitive, smart and user-friendly
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It's more intuitive, smart, interesting and keeps updating itself based on current user and market needs
What is your favorite aspect of this product?
It's analysis and unbiased reviews and descriptions
What do you dislike most about this product?
It sometimes repeats the answers which it is asked not to
What recommendations would you give to someone considering this product?
Go ahead with it!
Pros
- Inspires Innovation
- Client's Interest First
- Friendly Negotiation
- Appreciates Incumbent Status
Thomas I.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
a/b testing website headlines
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
i'm in charge of conversion optimization for our 50-person e-commerce company. we use chatgpt to generate 10-15 different headline variations for our landing pages. it's incredibly fast.
What is your favorite aspect of this product?
this process has helped us find winning headlines that have boosted conversions by over 5%. being able to test so many variations so quickly is a huge advantage for us.
What do you dislike most about this product?
sometimes the headlines are a bit cheesy or sound too much like clickbait, which doesn't fit our brand. you really have to use your judgment to pick the best candidates for testing.
What recommendations would you give to someone considering this product?
it's an indispensable part of my toolkit now. a real digital marketing sidekick for anyone serious about CRO.
Pros
- Transparent
- Continually Improving Product
- Unique Features
- Efficient Service
Newton M.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2025
Powerful, Versatile and Easy to Use
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
For me, it’s the way ChatGPT feels like you’re talking to someone who really understands what you need. The responses are not just accurate—they’re thoughtful and easy to understand. Whether I’m writing, brainstorming ideas, learning something new, or even working on a bit of code, ChatGPT handles it all smoothly. What I love most is how simple it is to use. You don’t need to be tech-savvy to get value from it. Plus, you can personalize it to better match your style or needs, which makes the experience feel more tailored.
What is your favorite aspect of this product?
The adaptability and reinforcement learning
What do you dislike most about this product?
While ChatGPT is incredibly helpful, there are moments when it can be a bit too confident in its answers—even when it's slightly off or outdated. Sometimes, I have to double-check facts, especially when it comes to recent news or niche topics.
What recommendations would you give to someone considering this product?
If you're considering ChatGPT, start by clearly defining what you want to use it for—whether it's writing, coding, research, learning, or brainstorming ideas. The free version is great for general tasks, but if you need access to more powerful features like file uploads, web browsing, or data analysis, the paid plan is absolutely worth it.
Pros
- Trustworthy
- Unique Features
- Caring
- Respectful
