What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Article Summarizer
Topic Generator
Multi-Language Support
Style and Tone Suggestions
Long Form Content Generation
Text Personalization
Customization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Bekah Y.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2025
Ai writing assistant
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Its a good writing assistant that it helps me to writing a memo and some letters.
What is your favorite aspect of this product?
It also helps in research and gives the answers in just a small time like 2 seconds according to how large the answers needed can be
What do you dislike most about this product?
It needs elite people to use it because the way you ask is the way it answers. In teams of GIGO
What recommendations would you give to someone considering this product?
Its a user-friendly interface and has good accessible and flexible features which are cheap to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Claudette p.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2025
Simple and accurate problem solving platform
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It is powered by an AI
What is your favorite aspect of this product?
It is very accurate
What do you dislike most about this product?
It sometimes gives irrelevant results
What recommendations would you give to someone considering this product?
Someone should request for different attempts to choose a better one
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Deepak S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
it makes learning a new language fun.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
i am learning spanish, and i use chatgpt to practice. i can have a conversation with it in spanish, and it will correct my grammar and vocabulary. this is much better than using a textbook, because it is interactive and fun.
What is your favorite aspect of this product?
i like that i can ask it to explain grammar rules in a simple way. i can also ask it for examples of how to use a certain word or phrase in a sentence. it is like having a personal language tutor available 24/7.
What do you dislike most about this product?
it is not a replacement for talking to a native speaker. the conversation can feel a bit unnatural sometimes.
What recommendations would you give to someone considering this product?
i recommend it to anyone who is learning a new language. it is a great supplement to your regular studies.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
