What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Topic Generator
Article Summarizer
Style and Tone Suggestions
Multi-Language Support
Text Personalization
Long Form Content Generation
Customization
Templates
Integration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
- Role: Consultant
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Mar 2025
My friend that knows it all! Chatgpt.😊
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Cathy F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
AI Powered Communication & Assistance
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The fast response rate of ChatGPT combined with its capability to process multi turn dialogues creates a great user experience.
What is your favorite aspect of this product?
It intensifies the relationship between users and companies, optimizes customer service and accomplishes this via smart responses.
What do you dislike most about this product?
Long form content creates ChatGPT duplication, it needs to be reworded to keep it fresh.
What recommendations would you give to someone considering this product?
AI have their limits and they are growingly complemented with human decision making to achieve highest quality results.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Mirabel C.
- Role: Finance
- Industry: Finance
- Involvement: Initial Implementation
Submitted Mar 2025
ChatGPT is the real deal
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
I feel like I'm conversing with a better version of myself because it can communicate effectively, put thoughts together, and check the ideation process. It also has a memory, so it knows who I am, and its ability to imitate in order to get results is almost impeccable.
What is your favorite aspect of this product?
The personalization and impersonation feature, chef kiss
What do you dislike most about this product?
the image generator is poor, absolutely, there is no other way to put it.
What recommendations would you give to someone considering this product?
Talk to it like you would chat with your friend, when you need specific results, give it specific direct prompts but don't overload instructions on it. Prompt should be concise as much as possible.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
