This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Cerner Corporation

Cerner Millennium

Composite Score

6.9 /10

CX Score

6.8 /10

9 Reviews Write a Review

What is Cerner Millennium?

The Cerner EHR platform, Millennium®, supports an enterprise-wide view of patient care and the point at which care was delivered in both acute inpatient and outpatient settings. This seamless integration across the continuum of care enables providers to make informed, data-driven decisions without leaving the clinical workflows.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Cerner Millennium Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

78 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cerner Millennium?

8% Negative

0% Neutral

92% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Feature Ratings

Average 81

Medical Charting

Healthcare Reporting and Analytics

Clinical Flow

Appointment Management

Meaningful Use Certification

Patient Portal

Compliance Tracking

Billing

Customer and Relationship Management

Ambulatory EHR

Lab Integration

Vendor Capability Ratings

Average 78

Quality of Features

Usability and Intuitiveness

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Ease of Customization

Cerner Millennium Reviews

Cardi G.

Role: Consultant
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Digital Records Are The Way To Go

Likeliness to Recommend

8 /10

What differentiates Cerner Millennium from other similar products?

It was much easier to navigate Cerner than the previous (HPP) service we used. straight forward. It was great to scan all the required documents and be able to have them saved on file and easily accessible.

What is your favorite aspect of this product?

The scanning feature since it is easy to access and change or update information. No more paper files!

What do you dislike most about this product?

Does take alot of time to scan documents, since we had to scan all paper files into this new system. Once we caught up, it has been easy ever since.

What recommendations would you give to someone considering this product?

Easy to use. Great for communication with doctors and easy to access patient information.

Pros

Helps Innovate
Continually Improving Product
Unique Features
Caring

Cardi G.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

Great Training

Likeliness to Recommend

8 /10

What differentiates Cerner Millennium from other similar products?

The training is very hands on, we had classes to take and representatives came in and worked with us to help us learn the new system.

What is your favorite aspect of this product?

It is pretty straight forward as far as the steps to check a patient in and out

What do you dislike most about this product?

The scanning does take time to do, and sometimes acts up. But I love that all the documents are digital.

What recommendations would you give to someone considering this product?

The training is great so don't be scared to try this new product!

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Installation Disappoints

Likeliness to Recommend

6 /10

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Latest Research

Cerner Millennium

What is Cerner Millennium?

Company Details

Need Assistance?

Cerner Millennium Ratings

86 Likeliness to Recommend

92 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Cerner Millennium?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

Healthcare Reporting and Analytics Organizes data into summaries to monitor and assess specific departments. Explores meaningful insights that can be used to understand and improve performance.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Appointment Management Includes appointment reminders, requests, and scheduling.

Meaningful Use Certification Applies to vendors in the United States that is used to define how clinical and patient data can be exchanged between insurers and providers.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

Compliance Tracking A tool that creates tasks that allow users to monitor and audit regulatory compliance within a healthcare setting.

Billing Includes invoice management, time capture, and expense tracking.

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Ambulatory EHR Any service or treatment that does not require hospitalization.

Lab Integration Ability to provide access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Cerner Millennium Reviews

Cardi G.

Digital Records Are The Way To Go

Likeliness to Recommend

Pros

Cardi G.

Great Training

Likeliness to Recommend

Pros

Installation Disappoints

Likeliness to Recommend

Cons

Title

Feature Ratings

Medical Charting

Healthcare Reporting and Analytics

Clinical Flow

Appointment Management

Meaningful Use Certification

Patient Portal

Compliance Tracking

Billing

Customer and Relationship Management

Ambulatory EHR

Lab Integration

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Ease of Customization