This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Adobe Systems

Acrobat Sign

Composite Score

8.8 /10

CX Score

8.9 /10

192 Reviews Write a Review

What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

Filter By

2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience

Latest Award, 2025

2025 Data Quadrant Champion

2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

2 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative

8% Neutral

91% Positive

Pros

Respectful
Reliable
Saves Time
Fair

Feature Ratings

Average 85

E-Signatures

User-Friendly

Digital Signature

Security

Audit Trail

Cloud/On-Prem/Hybrid Deployment

Mobile

Regulatory Compliance

Workflow

Notifications

Templates

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Ease of IT Administration

Ease of Data Integration

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Availability and Quality of Training

Acrobat Sign Reviews

Kristi J.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2026

‎Digital signatures made easy with Acrobat Sign

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

‎Adobe Acrobat Sign stands out by combining world‑class PDF and e‑signature capabilities with deep integrations into Adobe and enterprise ecosystems. It has strong compliance and security standards, and a seamless signing experience across devices, making it ideal for organizations with complex workflow needs.

What is your favorite aspect of this product?

Its seamless integration with Adobe PDF tools and major enterprise applications allows us to send, sign, and manage documents efficiently across multiple platforms while maintaining strong security and compliance standards.

What do you dislike most about this product?

Its user interface for managing complex signing workflows can feel cluttered and unintuitive, making it harder to configure advanced routing and approvals quickly.

What recommendations would you give to someone considering this product?

‎Acrobat Sign is a strong choice for organizations needing enterprise‑grade e‑signatures with secure workflows and broad integrations. Before deployment, map out your signing processes so the solution fits your real business requirements.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Operations
Industry: Media
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2025

AdobeSIgn is the best signing platform

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Cons

Vendor Friendly Policies
Commodity Features
Less Generous

Role: Industry Specific Role
Industry: Engineering
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2025

Easy to use and gets the job done quickly

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Enables Productivity
Reliable
Unique Features

Latest Research

Acrobat Sign

What is Acrobat Sign?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Acrobat Sign Ratings

88 Likeliness to Recommend

97 Plan to Renew

2 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Acrobat Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Security Software provides appropriate data and access security.

Audit Trail View all previous activity including any recent edits and user access.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Acrobat Sign Reviews

Kristi J.

‎Digital signatures made easy with Acrobat Sign

Likeliness to Recommend

Pros

AdobeSIgn is the best signing platform

Likeliness to Recommend

Pros

Cons

Easy to use and gets the job done quickly

Likeliness to Recommend

Pros

Most Popular Acrobat Sign Comparisons

DocuSign

Foxit eSign

Dropbox Sign

Zoho Sign

SignRequest

PandaDoc eSignature

Schedule Your Call

2
Since last award

Feature Ratings

E-Signatures

User-Friendly

Digital Signature

Security

Audit Trail

Cloud/On-Prem/Hybrid Deployment

Mobile

Regulatory Compliance

Workflow

Notifications

Templates

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Ease of IT Administration

Ease of Data Integration

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Availability and Quality of Training