- Organizations examining a move to Workday or renewing a contract struggle to gain information and leverage in the negotiation process on commercial components such as pricing transparency, contractual flexibility, terms, and license use rights.
- Implementations and customization can become difficult if adequate planning steps and communication are not taken beforehand.
- The FSE Worker Calculation formula is used in the pricing process and can be negotiable.
- Information and training documentation must be searched in online handbooks, making it difficult to find and time consuming
- Workday’s partner ecosystem, while closely managed, isn’t flowing with resources. Finding the right partner, at the right cost to support an implementation can be challenging.
Our Advice
Critical Insight
- Know which defined areas of the agreement can be negotiated and which can't.
- Workday closely manages the Partner ecosystem and requests feedback on how to better support and implement its technologies. However, resource availability and talent management can be difficult as not many have the necessary skills.
- Recognize and accept that you’ve chosen the premium priced product in the market, so be prepared to pay up for best-in-class capabilities on a cloud-native ERP platform.
Impact and Result
- Focus on needs first. Conduct a thorough needs assessment and document the results. Well-documented worker counts by category and licenses required will be your best asset in navigating Workday licensing and negotiating your agreement.
- Ensure the chosen implementation partner isn’t simply an integrator but provides consultative help and service.
- Leverage executive relationships, downstream increased spending opportunities, and effective communication to drive and manage the relationship and attain necessary information to make effective decisions.
Looking at Risk in a New Light: The Six Pillars of Vendor Risk Management
Manage Exponential Value Relationships
Jump Start Your Vendor Management Initiative
Capture and Market the ROI of Your VMO
Cut Cost Through Effective IT Category Planning
Design and Build an Effective Contract Lifecycle Management Process
Maximize Value From Your Value-Added Reseller (VAR)
Drive Successful Sourcing Outcomes With a Robust RFP Process
Reduce Risk With Rock-Solid Service-Level Agreements
Slash Spending by Optimizing Your Software Maintenance and Support
Identify and Manage Financial Risk Impacts on Your Organization
Identify and Manage Strategic Risk Impacts on Your Organization
Identify and Manage Reputational Risk Impacts on Your Organization
Identify and Manage Security Risk Impacts on Your Organization
Evaluate Your Vendor Account Team to Optimize Vendor Relations
Elevate Your Vendor Management Initiative
Prepare for Negotiations More Effectively
Implement Your Negotiation Strategy More Effectively
Evaluate and Learn From Your Negotiation Sessions More Effectively
Proactively Identify and Mitigate Vendor Risk
Master the Public Cloud IaaS Acquisition Models
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Identify and Manage Regulatory and Compliance Risk Impacts on Your Organization
Identify and Manage Operational Risk Impacts on Your Organization
Don’t Allow Software Licensing to Derail Your M&A
Identify and Reduce Agile Contract Risk
Improve Your Statements of Work to Hold Your Vendors Accountable
Understand Common IT Contract Provisions to Negotiate More Effectively
Master Contract Review and Negotiation for Software Agreements
Master the MSA for Your Managed Services Providers
Negotiate SaaS Agreements That Are Built to Last
Establish a Vendor Management Roadmap to Succeed With Autonomous Technologies
Price Benchmarking & Negotiation
Stop Wasting Time Evaluating Commoditized Products and Services
Ensure Business Alignment in Managed Service Agreements
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