Slash Spending by Optimizing Your Software Maintenance and Support – Phase 2: Establish

Author(s): Ted Walker

This phase will give you an overview of M&S benefits and classify your software vendors on the Info-Tech DORS quadrant through the following activities:

  • Explanation of maintenance and explanation of support
  • Vendor M&S benefits and features
  • Classify your software vendors in the DORS quadrant

Use this phase as part of the full blueprint Slash Spending by Optimizing Your Software Maintenance and Support.