Service Definitions: Visual Representations

Author(s): Paul Brown , Valence Howden , Kimberly Jiang , Ryan McCrea

Use a visual representation of IT service definitions to help you comprehend each service's technical components. Use these example services to continue identifying the technical components for other user-facing services in your organization. Examples include:

  • Email
  • Telephone
  • Mobile Devices
  • Software Provisioning
  • Device Move
  • Printing
  • User ID & Access
  • Web Conferencing
  • Service Desk
  • Remote Access (VPN)
  • Data Storage, Backup, and Retrieval

Tags

service catalog, technical components, service based costing, underpinning technologies, service definitions, service orientation, user-facing service catalog, technical service catalog, service delivery, chargeback, service catalog examples, service catalog diagrams

View the Complete Blueprint:

Thought model representing Create an IT View of the Service Catalog

Create an IT View of the Service Catalog

Unlock the full value of your service catalog with technical components.

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