- Info-Tech recommends a three-step approach for adapting to the new normal: begin by surveying crucial changes that will occur as a result of the COVID pandemic, assess their relevance to your organization’s unique situation, and create an initiatives roadmap to support the new normal.
- This mini-blueprint will examine five key themes: changing paradigms for remote work, new product delivery models, more self-service options for customers, greater decentralization and agility for organizational decision making, and a renewed emphasis on security architecture.
Prepare Your Organization to Successfully Embrace the “New Normal” Storyboard
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Prepare Your Organization to Successfully Embrace the “New Normal”
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Adapt Your Customer Experience Strategy to Successfully Weather COVID-19 Storyboard