Optimize the IT Operations Center – Lightning Phase: Pluck Low-Hanging Fruit for Quick Wins

Author(s): Derek Shank

Get quick wins to show the value of investing in IT operations. This phase will take you through the following activities:

  • Identify issues and devise solutions.
  • Develop metrics to measure solution effectiveness.
  • Build a testing and implementation plan.

Use this phase as part of the full blueprint, Optimize the IT Operations Center.