Manage Active Directory in the Service Desk – Phases 1-2

Author(s): Benedict Chang

Use this blueprint to accomplish the following tasks:

  • Structure your Active Directory
  • Monitor and audit your Active Directory
  • Design appropriate metrics
  • Build your service desk workflows for the Active Directory

View the Complete Blueprint:

Thought model representing Manage the Active Directory in the Service Desk

Manage the Active Directory in the Service Desk

Build and maintain your Active Directory with good data.
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