Implement Infrastructure Shared Services – Phase 3: Plan the Transition

Author(s): Mahmoud Ramin

A project shows its benefits only when it is put into a clear plan and communicated well with others who get affected. This phase will walk you through the following activities:

  • Break the project down into specific initiatives
  • Build an effective communication plan

Use this phase as part of the full blueprint Implement Infrastructure Shared Services.

Tags

Shared services, service catalog, data center integration, service provider, business unit focus, specialization, cost-to-serve, business unit, service alignment, competency-based center, infrastructure, service quality, service cost, cost decrease, quality improvement, service duplication, shared services model, communicate change, service outsourcing, end-user satisfaction, competency center

View the Complete Blueprint:

Thought model representing Implement Infrastructure Shared Services

Implement Infrastructure Shared Services

Look before you leap; assess your internal capabilities and develop a careful plan before adopting a shared services model.

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