End-User Device Management Standard Operating Procedure

Author(s): Ken Weston , Brad Wells , Sandi Conrad

This standard operating procedure (SOP) establishes the roles, responsibilities, and processes for managing end-user devices. Use this template to document:

  • Strategic goals
  • Scope of the initiative
  • Roles and responsibilities
  • End-user device management processes
  • End-user device management tools

Use this template as part of the blueprints Pave the Road to Unified Endpoint Management and Simplify Remote Deployment With Zero-Touch Provisioning.