Design and Build a User-Facing Service Catalog – Phases 1-4

Author(s): Kimberly Jiang , Ryan McCrea

This blueprint will help your IT department communicate all the information related to service delivery in a place where business users can easily access it. Follow these steps:

  • Project Launch
  • Identify and Define Enterprise Services
  • Identify and Define LOB Services
  • Complete Service Definition Chart

Bridge the communication gap between business and IT by building a Service Catalog.