Data Center Co-location: Vendor Selection Criteria for Recovery Services

Author(s): Melanie Davy

A commoditized market of basic services provided by co-location vendors makes it hard to differentiate one vendor from another. Also, organizations that discover they require recovery services at a later date that were not provided by their current co-location vendor will incur high switching costs to obtain these services. Include recovery services selection criteria when evaluating co-location vendors to differentiate services and prepare for possible future needs.

This research note discusses:

  • An explanation of suggested recovery services vendor criteria.
  • Examples of recovery services vendor criteria.
  • Recommendations for moving forward with recovery services co-location vendors.

Whether or not the current co-location strategy requires recovery services; it can be one way to differentiate vendor services while preparing for future needs.