Selecting a co-location vendor can be a difficult task when services offered are largely commoditized. Vendor-customer relationships, account management, and engagement practices can act as a major decision factor when selecting a co-location vendor, especially when entering a multi-year contract.
This note presents:
- An explanation of suggested criteria.
- Examples of vendor-customer engagement criteria.
- Recommendations for moving forward with co-location vendors.
Establish a set of criteria based on engagement practices in addition to services offered to help differentiate one vendor from another, and ensure the vendor’s business practices are aligned with the organization.
