Collaboration Capability Map

Author(s): Ken Weston

Use this template to document the communication and collaboration tools that exist in your environment. Document the following in this template:

  • Current capabilities
  • Future state capabilities
  • Transition state capabilities

This template is based on the results of a workshop that Info-Tech Research Group performed with a manufacturing client, and consulting work that Info-Tech Research Group performed with a retail client.

Tags

Enterprise collaboration system, ECS, UC, UCC, Unified communication, Unified communication and collaboration, Skype, Microsoft Teams, VoIP, PBX, Private branch exchange, Voice over IP, Dropbox, Onedrive, Cisco spark, Shoretel, Mitel, Cisco, Telephony, Telephone, Webex, Video conferencing, Web conferencing, Voice mail, Voice messaging, Distribution list, Single mailbox, Social network site, LinkedIn, Discussion forum, Calendaring, Outlook, Content repository, SharePoint, E-Learning, Blog, Vlog, Podcast, Document signing, Wiki, Survey, Team workspace, Version control, Broadcasting, Instant messaging, Text messaging, Voice calls, Video calls, Conferencing, Screen Sharing, Presence, Single Point of Contact, Contact Center, Simultaneous editing, Text-to-speech, Speech-to-text, File sharing, Commenting, Collaboration capability, Collaboration capabilities, Communication capabilities, Communications capabilities, Communication capability, Communications capability, UCaaS, UCCaaS, Unified communications as a service, Unified communications and collaboration as a service

View the Complete Blueprint:

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Establish a Communication and Collaboration System Strategy

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