Build an Internal SLA Project Charter Template

Author(s): Frank Trovato , David Xu , Andrew Sharp

A project charter communicates important details on the project purpose, scope, and parameters. This template includes:
  • Project overview: description, background, drivers, and objectives.
  • Governance and management: project stakeholders/roles, budget, and dependencies.
  • Risks, assumptions, and constraints: known and potential risks and mitigation strategy.

Modify the project charter template to set clear parameters for your internal SLA project.