Application Maintenance Resource Capacity Assessment

Author(s): Ben Mackle, Randy Hearn, Andrew Kum-Seun

Use the Application Maintenance Resource Capacity Assessment to:

  • Determine the amount of resources currently consumed in maintenance activities compared to projects and other tasks.
  • Provide the relevant information for a discussion about resource utilization and resource cost justification.

Tags

Application, maintenance, support, development, software, model, triage, prioritization, request, change, Agile, service desk

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Thought model representing Streamline Application Maintenance

Streamline Application Maintenance

Effective maintenance ensures the long-term value of your applications.

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