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EU Pulls Back – For the Moment – On Privacy and GenAI Liability Compliance Regulations
Executive Counselor Ian Tyler-Clarke comments on the European Commission's recent decision to withdraw proposed regulations on technology patents, AI liability, and online privacy. He notes that this move reflects the challenges the EU faces in balancing innovation with regulation, especially ami...
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AI Spending Surges in 2025: Tech Giants Double Down on AI
Brian Jackson, Principal Research Director, comments on the substantial AI investments by major tech companies in 2025. He notes that while firms like Amazon, Google, Microsoft, and Meta are significantly increasing their AI spending, they also recognize that enhancing AI models isn't solely abou...
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Why Big Tech Thinks Augmented Reality is the Next Big Thing
Brian Jackson, Principal Research Director, discusses the current state of the augmented reality (AR) market. He notes that, unlike virtual reality (VR), which has been available for years, AR is still in its early stages. Despite significant advancements and decreasing costs in VR technology, Ja...
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AI Might Be Causing a Talent Gap for Enterprises
Brittany Lutes, Research Director at Info-Tech Research Group, discusses the challenges enterprises face in sourcing talent adept in rapidly evolving AI and related technologies. She highlights that the swift advancement in areas like AI, machine learning, cybersecurity, data analysis, compliance...
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Lyft Deploys Anthropic’s Generative AI in Customer Service
Julie Geller, Principal Research Director, discusses Lyft’s integration of Anthropic’s generative AI for customer service. She notes that this move signals a shift from simple automation to AI-driven customer experience enhancements, potentially setting a new standard for polished, responsive int...
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Legislators Demand Truth About OPM Email Server
Erik Avakian, Technical Counselor, comments on the recent concerns regarding a potential security breach at the U.S. Office of Personnel Management (OPM). He emphasizes the critical importance of transparency and timely communication in such situations, noting that delays or obfuscation can erode...
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SAP Throws a Lifeline to Large Organizations With New ECC Offering
Jeremy Roberts, Senior Research Director, comments on SAP's introduction of the 'SAP ERP, private edition, transition option,' noting that it provides large organizations with a viable path to modernize their ERP systems while mitigating the risks associated with a full-scale migration to S/4HANA...
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The Future of Generative AI: 10 Trends to Follow in 2025
Brian Jackson, Principal Research Director, highlights the growing pressure on enterprises to demonstrate ROI from their generative AI investments in 2025. He notes that while organizations have spent the past two years experimenting with GenAI, expectations have shifted toward delivering measura...
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Meta May Have an Open-Source Edge in Enterprise
Thomas Randall, Director of AI Market Research, discusses Meta’s open-source approach to AI, noting that it positions the company as a key player in enterprise AI adoption. He highlights that by making its Llama models open-source, Meta is aiming to establish them as the default choice for develo...
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