Vendor Management
Topics
Master the MSA for Your Managed Services ProvidersIT organizations are becoming more reliant on managed services and products to meet internal and external needs. By understanding managed services providers, including... |
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Master the MSA for Your Managed Services Providers – Executive BriefRead this Executive Brief to understand why you need to effectively evaluate Master Services Agreement contracts and review all key details of an IT-managed services contract. |
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Master the MSA for Your Managed Services Providers – StoryboardThis storyboard will help you negotiate an agreement with managed services providers that will meet business and IT needs. |
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Master the MSA for Your Managed Services Providers – Phase 1: Review Terms and Conditions of Your MSP ContractThis phase of the blueprint, Master the MSA for Your Managed Services Providers, will help you review terms and conditions for your IT-managed services contracts. |
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MSA Contract Review ToolUse this tool to provide a checklist of key questions to ask when reviewing an IT contract to avoid common pitfalls and to maximize benefits for your organization. |
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Microsoft’s Change From Premier to Unified Support May Cost Organizations Up to 30% MoreThe new Microsoft Unified Support model is still in beta phase, aiming for a global rollout by the end of Microsoft’s fiscal year 2019. Its aim is moving towards providing... |
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Application Maintenance Maturity AssessmentThis tool will provide you with the means to determine your organization's level of readiness to improve your maintenance practices. |
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Welcome to SAP’s Connected EnterpriseSAP seeks to turn the tables on Salesforce.com by setting the ambitious goal of taking over the number one spot in the CRM enterprise software space. At its recent Sapphire... |
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IT Triage and Support PolicyUse this policy template to define and support triage and support operations. |
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Salesforce.com Sets Sights on $60 Billion in RevenueSalesforce.com has laid its chips on the table with a plan to grow annual revenues from the current run rate of $10 billion a year to a whopping $60 billion a year by 2034.... |
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