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Scott Gardner has been living in the world of chip design and manufacture for decades, and he is perhaps the most technically adept of anyone I know writing about chips...
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Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.
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The Quest for Canada's Smartest IT is an online community of practice for IT professionals. The goal of the annual contest is to recognize and reward Canadian mid-market IT...
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To successfully implement a Customer Service Knowledge Management (CSKM) platform, ensure that you hire the right people with the right skills to serve as full-time...
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This week we're going to look at U.S. equity markets, but this discussion will apply equally well to other nations' equity markets and, to a lesser degree, to other...
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The launch of the new iPhone has various meanings to different groups and people, but there seems to be a strong consensus, from Mossberg to Tim Cook himself, that the...
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We appear to be leaving the time when profit dollars per company was the best way to measure the uptake of technology by users. In fact, the uptake of technology may itself...
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It's far past time for us to get beyond the oil and coal lobbies and their propaganda, and move into useful conversation with the rest of the world on how we will proceed...
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Every year, around this time, I publish an estimate of what Q4, the "Christmas Quarter," will look like, particularly from the perspective of technology markets. For almost...
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As every new generation of hardware brings performance boosts--especially faster processors, RAM, and solid state drives--virtual appliance vendors are taking advantage of...
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