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Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.
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It is suddenly that time of year again: time to review past predictions, rank them, and create a new set, in the hope that, by being reasonably accurate, they will assist...
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Considerable energy has gone into showing that Enterprise Architecture (EA) and the Agile philosophy can coexist. AgileEA.com, for example, provides a variety of resources...
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I first met Tim Coldwell as I was becoming introduced to the entrepreneurial people in and around London. Tim had almost folk-legend status during this time, as he helped...
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From the very beginning, Facebook users WERE the product. The fact that humans strive for, and enjoy and benefit from, community, is nothing but an accidental by-product to...
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Cisco held its annual Collaboration Summit in Miami in November 2011. Cisco executives and subject matter experts, partners, customers, consultants, and industry analysts...
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Over the last decade and a half, I've covered many topics, but there are just a few which are so important that I've dedicated time, money, extra newsletter issues, travel,...
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Canadian Technology Innovators are Honoured by The Quest For Canada's Smartest IT and Info-Tech Research Group
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I'd like to share a series of thoughts that occurred to me this week as I listened to the European debate over debt and obligations, and watched Merkozy (as they're now...
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Like previous Adobe Max conferences, Max 2011 was vibrant and hopping with the energy of many passionate developers and designers. The overall theme of the conference was...
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