All Research

Apply Design Thinking to Build Empathy With the Business – Phase 2: Map and Iterate

This phase will walk you through creating the first iteration of your journey map, creating hypotheses, and collecting the necessary data to test your hypotheses and...

Journey Map Template

Use this template to document the journey maps you create in working sessions with your design team.

Research Study Log Tool

Use this tool to design a stakeholder research study and record your observations to validate your stakeholder journey map.

Do Not Pass Go…Before Setting Yourself up for ERP Project Success

ERP projects are difficult. There is no point in sugar-coating it or spinning it any other way. They are complex in scope and structure, touch numerous parts of an...

Special Letter: Impersonating Machines – The Gift

In this week's discussion, member and security CEO Jeff Hudson takes us to a yet more frightening place, one which seems equally inevitable, unless we take steps now: the...

The Server Market

In this week's discussion, we'll look at the arcane, slow-moving, very conservative market for servers, and at the chips that drive them, to find out what's really going...

Containers and the “End” of Server Virtualization

Just as hypervisors and server virtualization appear triumphant in the data center, you may be hearing that virtual machines (VMs) will give way to containers. But the...

Can Your Organization Afford Phones That Crash When Dialing 911? A Lesson in Prioritizing Requirements

Capture must-have requirements early through best practices in requirements gathering, which you can adapt no matter what project management methodology you use.

Project Status: Red, Yellow, Green, or Greige?

We’ve had a lot of debate about how to define a “red” project or a “yellow” project. It usually comes down to the discussion about what action should be taken, or perhaps...

Redefining Country GDP: National Business Models and IP Flows

In this week's transcript, members will be treated to the results of a truly impressive collaboration between Bill Ribaudo and his team of professionals at Deloitte, and...
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