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Insurers Urged to Safeguard Data Amid Rising AI Adoption and Privacy Risks, Says Info-Tech Research Group

In its recently released blueprint, Info-Tech Research Group is providing insurers with a comprehensive framework to tackle the growing challenges of data privacy in the...

Insights Into Software Selection 2025 Report

Use this research to discover the latest trends in software selection.

Insights Into Software Selection 2025

In this report, we explore 10 key practices from across the software selection lifecycle. Supported by the latest data and combined with practical next steps, this research...

Review: Microsoft’s AI Tour in Toronto, Dec. 2024

Microsoft’s AI Tour visited Toronto, ON, on December 3, 2024. The event primarily showcased Microsoft’s latest AI offerings and their capabilities. There were several other...

Handy.ai Case Study: AI for Process Orchestration and Automation

How AI is used in process orchestration and automation.

Threat Landscape Briefing – December 2024

This monthly recording covers topics such as cyber threat trends, nation states, cyber criminals, hacktivists campaigns, data breaches, control strategies, and exposure to...

Service and IT Operations Strategy and Roadmap Template​

A customizable PowerPoint template to document the outputs from this blueprint’s activities in a boardroom-ready presentation.

Business-ITOps Alignment Workbook

An Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements.

Service and Operations Task Planning and Role Assignment Tool

An Excel-based template to document and prioritize activities.

Service and Operations Strategy Assessment

An easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices.
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