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Conversational Coaching Was Introduced at Dreamforce 2019 – But Can Salesforce Leapfrog Innovative Entrants in the Space?Using natural language processing on call recordings and providing automated sales coaching insights has been an area of intense interest with many players in the market –... |
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iRise Looks to Improve Engagement Through New ReportsRecognizing that successful software delivery is not just about pushing out requirements and code, iRise has added several custom reports to support project management,... |
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Select Your Open-Source QA Tools With Eyes Wide OpenOpen source has been and continues to be a fundamental piece in QA and will be part of any QA tool selection. However, open source brings unique challenges depending on how... |
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Swit Launches Advanced TierSwit has launched a new Advanced tier for its collaboration suite, enabling innovative cross-team collaboration for small and large organizations. |
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Wolters Kluwer Taxprep Positions Itself as the Tool for Filing Taxes in Canada’Tis the season – tax season, that is – and firms looking for automation to do a bit of the heavy lifting with this year’s filings could turn to Wolters Kluwer’s solution. |
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Cisco Suffers Security Flaw With Zoom InteroperabilityCisco is beginning to lose patience with its Zoom interoperability after another Zoom security risk: access for the Zoom Connector for Cisco hosted on zoom.us did not... |
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Cherwell Sends Clear Message on UI and AI at Annual User ConferenceCherwell has announced it is consolidating its portfolio of modules into a single product at its Clear conference in Nashville this fall. Its promise of an elevated... |
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Ease Into Mobile Development With the Ionic FrameworkThe Ionic Framework is an open-source SDK that builds on popular standardized web technologies. Developers can use this toolkit to build hybrid mobile applications across... |
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IT Implications ChecklistThis checklist helps you consider all implications on the IT organization from a holistic perspective. |
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IT Vision, Mission, and Guiding Principles GuideThis guide contains additional information for creating a vision, mission, and guiding principles. |
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