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Reduce Manual Repetitive Work With IT Automation – Phase 4: Build Automation RoadmapThis phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you build an IT automation roadmap. |
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IT Automation RoadmapUse this tool to plan next steps along your IT automation journey. |
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SugarCRM Rolls Out Fall ’19 Release With Savvy Improvements to Collaboration and Self-Service CapabilitiesSugarCRM – a well-established player in the market for CRM platforms – recently rolled out its Fall 2019 release. From a functional perspective, the release does a good job... |
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SAP Makes Moves Into the Cloud Contact Center Space With an Eye to Enhance Omnichannel Service DeliverySAP’s Digital Interconnect Group recently announced the launch of SAP Contact Center 365. In conjunction with its incumbent solutions for customer experience – particularly... |
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Microsoft and Zoom Announce Partnership for Enhanced Web ConferencingComing early 2020, Zoom Rooms will be able to join Microsoft Teams meetings and Microsoft Teams Rooms will be able to join Zoom meetings. |
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Microsoft and Cisco Announce Partnership to Enhance Web Conferencing InteroperabilityMicrosoft and Cisco have announced a partnership to enhance interoperability between Microsoft Teams Rooms and Phone System and Cisco Webex Room. The move reflects growing... |
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ALM Works Extends Its Structure.Gantt CapabilitiesALM Works’ Structure.Gantt extends Jira’s and Structure’s data to better manage timelines, dependencies, and resources. |
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Dessa Launches Atlas 2.0, a Foundations Suite of Tools for Building ML at ScaleDessa, a Canadian AI start-up previously known as Deeplearni.ng, announced today the availability of Atlas 2.0, one half of its Foundations suite of tools for building,... |
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Trello’s Four Stages of Team Productivity; Don’t Forget the CuratorTrello’s Leah Ryder recently blogged about that old and reliable observation about the four stages of team dynamics (Forming – Storming – Norming – Performing). We asked... |
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Workfront Acquires Atiim to Shine Light on Strategic AlignmentWorkfront recently announced its acquisition of Atiim, a leading OKR (Objectives and Key Results) vendor. It plans to offer an integrated tool set called Workfront Goals in... |
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