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This tool will help you combine the various activities throughout the blueprint, Develop a Plan to Pilot Enterprise Service Management, to create an action plan for...
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This template will help you create customer personas and customer journey maps for your prioritized services.
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Not every organization needs a full-blown product management solution. Microsoft Teams and Planner integrate seamlessly as a lightweight product management and development...
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RiskRecon and RSA have announced a partnership to bring RiskRecon’s third-party risk rating services to RSA’s Archer Governance, Risk and Compliance (GRC) system. This...
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According to Citrix and Resecurity, attackers exploited weak passwords and bypassed multi-factor authentication to obtain Citrix’s business documents.
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Whether this is an attempt to further monopolize the cloud market or a convenient solution for customers who are looking to reduce their vendor portfolio, the new AWS...
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Jamf has had a busy year improving and expanding its product. It’s convincing many organizations to avoid the siren song of unified endpoint management.
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The high cost of robotic process automation (RPA) platforms is a barrier to entry for would-be developers and small businesses. To address this issue, Automation Anywhere,...
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Microsoft has gone the Chromium route for the next generation of its web browser. What does it mean? Is this bright shiny new hot rod ready to take on its competition in...
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Tool vendors love to promote research as part of the product marketing campaigns. While there can be valuable insights in their reports, a tool alone will not fix a broken...
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