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On February 3, 2020, Microsoft Teams experienced a three-hour outage, starting at 09:00 (ET). This was caused by Microsoft failing to renew its authentication certificate....
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Avaya has announced that it is ending its “Power by Avaya IP Office” cloud-based solution to focus on its new UCaaS solution “Avaya Cloud Office by RingCentral.”
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Five9 and Zoom have announced a new integration between Zoom Phone and Five9 Intelligent Cloud Contact Center.
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In this note, I reveal the top three trends in the team collaboration market for 2020 and beyond, as predicted by top analysts in this field.
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JetBrains has announced a new integrated team collaboration environment aimed at DevOps engineers and project managers: Space.
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KUDO makes web conferencing more inclusive by offering real-time sign language interpretation, accommodating all sign languages.
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Facebook agreed to pay $550 million to settle a class action lawsuit with a group of users in Illinois over its use of facial recognition technology (FRT) to tag...
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A Citrix vulnerability first discovered on December 17, 2019 is being continually exploited by ransomware attackers despite patching attempts by Citrix.
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Project Zero is changing its vulnerability disclosure policy to give software developers more time to patch vulnerabilities. The policy is now shifted to a stringent 90-day...
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Microsoft reported earnings for their Q2 FY20, and the results continue to amaze, with revenue of $36.9 billion (YoY growth of 14%). All three of Microsoft’s operating...
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