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Infobip Introduces Contact Center as a Service (CCaaS) Solutions

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...

RingCentral Briefs on Current and Upcoming UCaaS Features

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...

Best Practices for Direct Routing and E911 for Microsoft Teams

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on best...

Speech Technologies – Trends, Applications, and Their Dark Side

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on upcoming...

Webinar: Reduce Risks With a Quantitative Approach to Privacy Compliance

The privacy compliance landscape is constantly shifting. Learn how to take a quantitative, operational approach to reducing your organization's privacy risk.

New Information Management Architecture Brings Flexibility and Confusion

Welcome to the future of information management architecture, where the backend repository is separate from the user interface, making it possible for any device or app to...

PwC Canada deal brings MTS Allstream back to basics

PricewaterhouseCoopers Canada has purchased MTS Allstream Inc.‘s non-telecom IT consulting business in a move aimed at rebuilding its IT consulting business. In addition to...

Alexa, Siri, Google Assistant: How The Top Smart Assistants Stack Up

​Google’s smartest, Alexa is most impactful, and Siri is a bit of an ugly stepchild. At least, according to one recent study on the top AI-driven voice assistants by...

Contact Tracing Apps Resurgent After Early Success for Google and Apple’s Design

​After a false start based on poor software design, mobile apps for contact tracing are relaunching around the world with a privacy-first approach, and there is early...

BlackBerry-branded 5G phone aimed at limited market: expert – Yahoo Canada Finance

The Waterloo, Ont. tech company has partnered with Texas-based OnwardMobility and FIH Mobile (a subsidiary of Foxconn Technology Group) to release the 5G-enabled Android...
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