|
Dialpad has launched an agentic AI platform, extending its unified communications capabilities into autonomous AI operations for customer experience. Dialpad’s phased...
|
|
|
Zendesk’s virtual AI Summit introduced the Resolution Platform, next-generation Voice AI Agents (entering early access in January 2026), and new AI-driven modules developed...
|
|
|
This monthly recording covers topics such as cyber threat trends, nation states, cyber criminals, and hacktivists campaigns, data breaches, control strategies and exposure...
|
|
|
An Excel-based tool designed to help you document the results of your activities.
|
|
|
A practical starting point for building your capability map.
|
|
|
Info-Tech Research Group has announced Jordi Damià, CEO of Grupo Setesca and Professor of Strategic Management, as a featured speaker for Info-Tech LIVE 2025 in Barcelona....
|
|
|
An accessible, step-by-step approach to your business architecture journey.
|
|
|
This blueprint takes a practical, accessible approach to building a business capability map, linking it to value streams, and prioritizing the right initiatives to deliver...
|
|
|
An overview of our 12-step, calendar-aligned, actionable framework to ensure your AI initiatives provide long-lasting impacts, supported by a matrix of methodologies,...
|
|
|
Organizations rely on their IT leaders more than ever to deliver the transformation and innovation needed to thrive in today’s ever-evolving tech landscape – but IT teams...
|
|
