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Requirements Workbook for AI CX Tools

A structured, editable tool to help you clearly communicate your organization’s needs to AI CX vendors.

Demo Script for AI CX Tools

A template designed to help IT provide vendors with a consistent set of instructions, ensuring an objective comparison of AI-powered CX product features.

Business Reference Architecture for US State Governments

This business reference architecture provides a comprehensive framework for state governments to analyze and organize their business operations. By decomposing activities...
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Data Quality Playbook

Use this template to help you build a clear and compelling case for a data quality program for executive management and sponsors.

Data Quality Supporting Workbook

Use this tool to help support the completion of exercises associated with the Build Your Data Quality Program blueprint and Playbook.

Build Your Data Quality Program Phases 1-4

Data quality is something that everyone feels the impact of, and most data owners agree that managing it is a challenge. The value and effectiveness of decision-making is...

Salesforce Acquires Informatica to Create a New Platform for Agentic AI

With Salesforce’s acquisition of Informatica, we can expect Salesforce to continue its pursuit of building an agentic AI platform. Let’s have a look at the new...

Insights From HPE’s 2025 Securities Analyst Meeting

When vendors address investors through securities analyst meetings, they generally provide market insights and pragmatic guidance on their place in the market. HPE’s annual...

Accelerate Your Data Workshop for K-12 Education

K-12 education organizations can use this exemplar to understand how to document and establish their data governance. Follow along with the sections of the blueprint...

Accelerate Your Data Workshop for Higher Education

Higher education organizations can use this exemplar to understand how to document and establish their data governance. Follow along with the blueprint Establish Data...
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