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DRP Review Checklist

Review the full DR plan annually to identify changes that weren’t captured via day-to-day change management.

DRP-BCP Review Workflow

Review your full DR and BC plans annually to identify changes that weren’t captured via day-to-day change management.

Extreme Weather Study Using AI Holds Insights for IT

Can studying Twitter chatter with deep learning drive smarter business?

Briefing: Masergy UCaaS

On December 8, Masergy – a software defined networking services company – briefed Info-Tech on its UCaaS solution. Masergy UCaaS is built on the Cisco collaboration...

Briefing: Twilio Flex

On December 1, Twilio – a cloud communications platform – briefed Info-Tech on its contact center as a service (CCaaS) solution, Flex.

Briefing: Zendesk Talk

On December 1, Zendesk – a global customer service software company – briefed Info-Tech on its contact center as a service (CCaaS) solution, Zendesk Talk.

Briefing: Revation Systems’ LinkLive

On January 14, Revation Systems – a provider of cloud-based compliant messaging and communications – briefed Info-Tech on its unified communications as a service (UCaaS)...

Effectively Use SharePoint as Your ECM Solution – Executive Brief

Read this quick introduction to Info-Tech's practical and tried approach to structuring Microsoft SharePoint for managing important content.

Effectively Use SharePoint as Your ECM Solution – Phase 1: SharePoint Governance

Ensure that user experience drives the SharePoint solution by assembling decision-making and communication channels.

SharePoint Policy Template

Use this template to create a SharePoint policy that defines the culture for users and spells out expectations for all stakeholders.
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