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Knowing is not doing. Awareness is not behavior. Most programs tick a compliance box but fail to reduce real-world risk. Evolve Cyber Awareness Month from passive content...
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Modern CIAM is broken by the Security vs. UX paradox. We need to replace fragmented identity silos with adaptive orchestration that secures the user journey and ensures...
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This research provides a framework, hypotheses, and practical deliverables to help infrastructure leaders reduce operational toil, improve predictability, and maintain...
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By strategically investing in AIOps, Gen AI, and other innovations in automation, CIOs can solve the familiar problem of KTLO and achieve a dual strategic objective: they...
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This blueprint walks you through building an optimized application support team. It provides practical steps to estimate staffing needs, define role requirements, determine...
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In an analyst briefing, Zoho provided updates to Zia's capabilities for finance use cases. Specifically, Zoho emphasized reconciliation, reporting, and proactive insights,...
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Three predictions for 2026 are offered for CX technology markets: 1. No new unified CX category will appear; 2. Speed of adoption for AI solutions (especially agentic AI...
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At Ignite 2025 Microsoft announced several major offerings strengthening its agentic AI platform. The ontology-based IQ layer seems to be the most unexpected innovation...
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A template designed to help decision makers provide vendors with a consistent set of instructions, ensuring an objective comparison of AI-assisted sales automation...
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A structured, editable tool to help you clearly communicate your needs to AI-assisted sales automation solution vendors.
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