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Capture and refine buyer journey insights.
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Build the case for CX transformation.
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Give leaders a unified foundation of data, technology, and behavioral insight.
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This blueprint provides a step-by-step system for designing a measurable, scalable, and buyer-driven CX strategy. It integrates personas, journeys, predictive insights, and...
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Klaviyo is positioning itself as the go-to CRM for B2C retailers, helping brands deliver a seamless customer experience from start to finish. Its technology bridges...
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Create a personalized approach to defining your ideal customer profile (ICP), uncover valuable insights to develop a targeted account list (TAL), and measure your marketing...
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The latest AI investment announcements from Google, Anthropic, Amazon, and Microsoft.
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Global IT research and advisory firm Info-Tech Research Group has been recognized by Deloitte's Fast 500 program, which recognizes the 500 fastest-growing companies across...
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As artificial intelligence continues to evolve and become more deeply integrated into routine processes, Info-Tech Research Group's new AI Trends 2026 report reveals that...
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IT leaders face the complex challenge of balancing AI’s potential with competing risks and responsibilities. Read our AI Trends report now to make smarter, faster AI...
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