All Research
Topics
IT Customer Service Orientation Assessment ToolA customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core... |
|
Future in Review Conference 2011: Part 2This year the conference really seems to have moved out on its own: not only did many of the participants again say that it was the best ever (an always-higher bar for... |
|
Future in Review Conference 2011: Part 2 (Continued)This year the conference really seems to have moved out on its own: not only did many of the participants again say that it was the best ever (an always-higher bar for... |
|
The Globe and Mail - Five reasons to buy a PlayBook - and two reasons not to(3-Jun-11) With its new PlayBook, Waterloo, Ont.-based Research In Motion Ltd. seeks a stake in the exploding tablet market. It faces an uphill battle, though, particularly... |
|
Free Up Funds for New InitiativesOrganizations must continue efforts to reduce the high proportion of their IT budget spent (typically 70%) on continuing operations, to provide room for new initiatives... |
|
DR Team Build SheetRecovering from a disaster cannot occur without having key people in place to bring system, equipment, and services back online. Use this worksheet to identify team... |
|
DRP Test Schedule WorksheetDisaster Recovery (DR) testing is an essential component of any comprehensive DR plan as testing is what ensures that the plan is appropriate, accurate, and contains no... |
|
DRP Test WorksheetDon't wait until disaster recovery (DR) is invoked to discover weaknesses in DR processes. Run a full test of the enterprise DR plan to uncover flaws before an event knocks... |
|
Explore the Emerging World of SaaS ERPSaaS ERP belongs on the shortlist for small enterprises and mid-sized divisions of larger enterprises. Make the business case on versatility, not on total cost. |
|
IT Peer Advisory Committee CharterOngoing IT input provided through committees can provide continuous feedback to stakeholders who might not otherwise solicit IT's advice in decision-making. |
|
