Tools
Topics
Innovation Planning ToolThis tool will help you formalize the processes of your innovation program by tying them to the IT strategy. |
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SLA ChecklistUse this tool to validate that required elements are contained within an SLA. |
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SLO Tracker & Trending ToolUse this tool to track a service provider's SLO attainments and credits. |
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SLA Template & Metrics Reference GuideUse this tool to create basic SLA templates. It contains referenceable SLO metrics for various service types. |
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SLA Evaluation ToolThis tool will allow you to record providers' SLOs and other SLA elements. From there you can rate the SLOs. The tool will provide an overall rating of the SLA. |
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PPM High-Level Supply-Demand CalculatorThis tool will help you assess IT's overall resource capacity to execute project work relative to the organization's overall project demand. |
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Buyer Persona and Journey Interview Guide and Data Capture ToolThis tool accompanies the Create a Buyer Persona and Journey blueprint and is used to make it easy and fast to get started interviewing customers and prospects to capture... |
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Governance Automation WorksheetThis worksheet allows you to track key elements of governance decisions and develop the supporting logic and rules that allow for automation. |
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Governance Automation Criteria ChecklistThis document provides a quick set of assessment questions that help you to confirm whether a governance activity or decision is an good candidate for automation. |
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Governance WorkbookThis is the primary document for working through the Make Your IT Governance Adaptable blueprint. Identify the elements required for your roadmap. |
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