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This tool accompanies the Get the Most Out of Your CRM blueprint and is used to document and assist with this process.
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Use this tool to define applications and capabilities around your CRM. This will be used to conduct an application portfolio assessment for your CRM.
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Use this tool to help you determine an appropriate level of risk management rigor for a project and to manage risks and issues throughout project execution.
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The Privacy and Security Business Alignment Tool is your repository for tracking the alignment of your business objectives, privacy and security enablers, and associated...
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Identify, prioritize, and reflect on grant funding opportunities for your organization.
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Use this template to proficiently gather business requirements for your right-sized contact center solution.
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Use this brief questionnaire to quickly narrow down which contact center architecture is right-sized for your organization.
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This tool enables organizations to evaluate and compare the results of an RFP process quickly and easily. The outcome of this exercise will be a determination of which RFP...
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Use this workbook to capture the results from a number of exercises in the Build an Application Department Strategy blueprint.
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Use this tool to capture the results of your organization's analytics capability assessment and develop your analytics operating model.
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