Tools

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Writing Style Guide Template Outline your brand's writing principles, style, grammar, punctuation, and number rules.
Brand Voice Guidelines Template Define your unique brand voice and develop a set of guidelines to ensure consistency across assets and platforms.
Brand Value Proposition and Positioning Statement Clarify your positioning in the marketplace and your unique competitive advantage.
Brand Purpose, Mission, Vision, and Values Template Define the “raison d’être” and fundamental principles of your brand.
Brand Messaging Template Develop a compelling brand message and story.
Survey Emails Best Practices Guidelines The Survey Emails Best Practices Guidelines will provide you with step-by-step information and guidance on how to perform survey emails.
The ITSM Vendor Evaluation Workbook Use this workbook to execute vendor evaluations. The workbook can be provided to your vendors to initially self-score and then be reviewed by your team; alternatively, your...
ERP Requirements Template Use this tool to collect ERP requirements in alignment with the major functional areas of ERP.
Information Standards Guide This guide summarizes best practice information management and information architecture organizations and frameworks.
CRM Requirements Template Use this tool to collect CRM requirements in alignment with the major functional areas of CRM.