Tools

AIOps Use Case Prioritization Matrix

Build a list of use cases and narrow down to those that you are ready to automate and will drive the most values.

AIOps Roadmap Tool

The Roadmap Tool helps track outstanding implementation activities from your AIOps project.

AIOps Checklist

This checklist will remind you about important steps to take for deploying AIOps.

AIOps ROI Calculator

Estimate the return on investment to determine if the benefits related to implementing AI and ML will be worth the cost and effort.

Exponential IT Roadmap Workbook

A structured tool to help you prioritize Exponential IT initiatives and build a roadmap to ensure success.

Customer Satisfaction Metrics Library

Find the right customer satisfaction metrics and definitions.

Customer Satisfaction Metrics Diagnostic

Determine which customer satisfaction metrics you should really be measuring.

Sample AI Business Case Analysis

Use this completed sample of an AI business case analysis to better understand how to categorize, document, and evaluate the key components of a strong business case.

RASCI Chart for SCaaS

A template to help ensure every role, project, or task has an accountable party.

SCaaS Contract Negotiation Terms Prioritization Checklist

This tool will help you prioritize your negotiation of key terms. When negotiating a contract, it's essential to decide which terms are non-negotiable and which ones have...
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