Templates & Policies

Application Maintenance Visual SOP Intake Template

A Standard Operating Procedure (SOP) is an essential component in making sure all operational stakeholders execute a consistent process for application maintenance estimation.

Application Maintenance Communication Plan

Construct a formal communication plan to engage stakeholders through structured channels.

Internal Controls Communication Plan Template

Internal controls are only as effective as their level of adoption. Use this template to ensure that users are aware and compliant with internal controls.

Service Catalog Current State Questionnaire

Determine the potential benefits of implementing a service catalog and what opportunities it would afford you.

Service Catalog Standard Operating Procedure

This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...

Service Catalog End-User Satisfaction Survey

Understanding end users’ attitudes towards IT services is essential for improving the service catalog and the overall quality of IT services as a whole. This survey will...

End-User Computing Focus Group Survey

Gain a better grasp on what end users expect from end-user computing.

Data Management Building Block Resource

Use this resource to guide you in planning the initiatives for your future data management practice.

Data Management Strategy and Roadmap Template

This template will be used for planning your Data Management Strategy and outlining the associated initiatives.

BI Project Charter Template

Ensure the BI project receives the appropriate resources, funding, and approval by using the BI Project Charter Template.
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