Service Desk - Job Descriptions
Topics
End-User Computing Strategy SpecialistThe end-user computing strategy specialist is responsible for designing and implementing the company's end-user computing strategy. |
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Knowledge ManagerThe Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and in support of business units across the enterprise. |
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Service Desk Technician IThe Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing,... |
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Service Desk Technician IIThe Level II Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving... |
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