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Use this template to define accountability for IT operations processes and tasks.
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This phase of the blueprint, Optimize the IT Operations Center, will help you identify current gaps and pain points, and prioritize targeted initiatives for improvement.
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Use this tool to record gaps and KPIs along with potential initiatives for improvement.
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Use this tool to prioritize initiatives, taking into account resourcing capacity.
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This phase of the blueprint, Optimize the IT Operations Center, will help you build an implementation plan and measure success for continual improvement of KPIs.
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Puppet’s new CEO, Yvonne Wassenaar, will tackle a key turning point as the company continues to transition from start-up to full-fledged enterprise in a changing technology...
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They say hybrid cloud is the future. (Whoever “they” are!) Hybrid is typically some combination of private cloud and public cloud. However, if your definition of private...
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Serverless computing is already a confusing term. It gets more confusing when you start hearing about serverless functions on the servers on your private cloud....
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The new CEO of the France-based cloud services provider says OVH will expand operations in Canada, launching additional public cloud services, API access, new artificial...
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On Feb. 12, Chef announced the appointment of Brian Goldfarb as its Chief Marketing Officer (CMO).
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