Availability & Performance Management - Tools
Topics
Types of Content
IT Operations Center Prerequisites Assessment ToolThis tool assesses base IT Operations processes prerequisites. |
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IT Operations Center Continual Improvement TrackerUse this tool to track metrics for continual improvement. |
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IT Operations Center Gap and Initiative TrackerUse this tool to record gaps and KPIs along with potential initiatives for improvement. |
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IT Operations Center Initiative Prioritization ToolUse this tool to prioritize initiatives, taking into account resourcing capacity. |
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Outsourcing Systems Management Decision WorkbookUse this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook proceeds... |
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Systems Management Service Level AssessmentUse this tool to evaluate the present state of your infrastructure to facilitate your systems management optimization efforts. Identify current performance levels, key... |
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Systems Management Discipline Capability AssessmentEvaluate capabilities across several systems management disciplines to identify areas in need of improvement. |
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Systems Management Skills Inventory and Gap AnalysisUse this tool to document available skills and create a training plan to facilitate your systems management initiative. |
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Systems Management Feature Evaluation ToolUse the Systems Management Feature Evaluation Tool to generate a shortlist of solutions based on your specific needs |
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Systems Management Project ScorecardUse the Systems Management Project Scorecard to identify possible problems inhibiting success of the systems management implementation. |
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