Infrastructure & Operations
Topics
AWS to Partner With UBC for Cloud Innovation CenterThe University of British Columbia is partnering with Amazon Web Services to build a cloud innovation center. |
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Trefis Analysts Pondered the Benefits of Google Buying Nutanix – and It’s Not a Bad IdeaShould Google’s parent, Alphabet, buy Nutanix? If analysts at forecasting software vendor Trefis have their way, the search giant should be signing the check. |
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Avaya Announces New Contact Center as a Service Platform, IX-CCAvaya has announced its next generation Contact Center as a Service (CCaaS) platform titled “IX-CC,” marking the company’s move toward a cloud-based subscription program. |
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Spiceworks Is Adding AI and an On-Premises Version to Its Online Help Desk ToolSpiceworks announced new developments to its suite of free IT tools, including AI-powered insights and an on-premises version of its help desk application to provide better... |
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IT Startup Forethought Adds AI Tool to Automate Ticket RoutingSan Francisco-based IT startup Forethought announced new product Agatha Predictions on September 5 to help categorize and organize incoming tickets. |
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Zendesk Data Breach – How Am I Affected?Zendesk experienced a data breach of 10,000 accounts. Users of Zendesk Support and Zendesk Chat whose accounts were activated prior to November 1, 2016, were affected. |
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Cisco’s Shares Fall Nearly 16% in AugustCisco’s shares fell nearly 16% in August. However, the broader context is that Cisco’s poor stock performance might be due to external circumstances. |
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Amazon's Quantum Ledger Database Threatens Blockchain VendorsAmazon has unveiled its Quantum Ledger Database service. This service threatens vendors who build bespoke blockchain solutions without peer-to-peer functionality. |
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Microsoft Offers Extended Support for Legacy Servers in AzureMicrosoft is offering extended support for Windows Server 2008 and SQL Server 2008 to customers who shift these platforms from on-premises into Microsoft’s Azure cloud. |
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Slack and Zoom Increasing in Popularity With Office 365-Subscribed OrganizationsA new Otka report found that both Slack and Zoom are increasing in popularity with organizations who have Office 365 licenses, despite their having access to Microsoft Teams. |
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